HELP & SUPPORT
Help & Support
Find help, answers and support for HarvestED.
If you need help with HarvestED, please contact our support team. We can assist with account access, diaries, photos, notifications, app settings and other technical issues.
Before contacting support
- Make sure you are using the latest version of HarvestED.
- Check your internet connection and restart the app.
- Include your device model, operating system and app version in your message.
- Describe what happened and, if possible, attach a screenshot.
Contact support
Email: harvested.app@gmail.com
You will receive an automatic acknowledgement after your request is submitted. We aim to provide the first human response within one business day.
Reporting content or users
Use the Report or Block options inside the app to report inappropriate content or another user. Reports are sent to the moderation team and are normally reviewed within 24 hours.
Account deletion
You can delete your account in the app under Settings → Delete Account. Account deletion is immediate and permanently removes your profile and the content you created.
If you cannot access the app, contact us by email and request account deletion. We may ask for information needed to verify that you own the account.
Safety notice
HarvestED is an educational grow journal for adults in locations where home cannabis cultivation is permitted. We cannot provide legal or medical advice. Please check the laws applicable in your location.