Help and troubleshooting

What should I include in a bug report?

The details that help HarvestED support understand a problem.

Android and iOS

A useful bug report tells HarvestED support what you were trying to do and what happened instead.

Include the screen or feature you were using, the steps that led to the problem, and the exact error message, if there is one. Add your phone model, Android or iOS version, and HarvestED app version if you know them.

You can attach a screenshot if it helps. Hide any information you do not want to share. Do not send your password or sign-in code.

View this article in the Help Center ↗

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