Help and troubleshooting
Why am I not receiving notifications?
Check Android notification permission and describe a missing HarvestED alert to support.
If an expected HarvestED notification does not reach your phone, start by checking the notification permission your phone shows for HarvestED.
Open your phone’s settings and find HarvestED in the app settings.
Review the notification controls shown for HarvestED and whether notifications are allowed.
If the app or phone displays an error, record its wording before trying again.
Menu names and available options vary by phone and Android version.
If the problem continues
Email harvested.app@gmail.com with the notification you expected, the date and time you expected it, your phone model, Android version, and HarvestED app version. Explain whether other notifications from HarvestED are arriving.
These details help describe the problem; changing a permission does not by itself confirm that a notification was sent.
Need help with a different screen or app version? Tell our team