Help and troubleshooting

Why can't I sign in?

Start by checking the account identifier and the sign-in method you are using.

Start by checking the account identifier and the sign-in method you are using.

  1. For password sign-in, enter your email address or username in Username.

  2. Use the password for that HarvestED account. A phone number is not used for password sign-in.

  3. Read any error displayed before trying again.

If you have forgotten the password, use Forgot password? and enter the email address associated with the account.

If you are using a social sign-in option, note which provider displays the error. Contact support with the error wording, app version, and sign-in method. Never include a password or verification code.

View this article in the Help Center ↗

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